mmcw Terms and Conditions

Age Requirement

• Users must be at least 21 years of age.
• A valid government-issued ID (national identity card or passport) may be required for age verification when needed.
• No one may operate an account on behalf of a minor.

Location and Legal Requirements

• You must not be located in any jurisdiction where online gaming is explicitly prohibited.
• Users are solely responsible for confirming that use of this platform is legally permitted from their location.
• mmcw reserves the right to restrict access from any specific region.

Accuracy of Registration Information

• All information provided at the time of registration must be true, accurate, and up to date.
• Creating an account with false information will result in immediate account closure and the balance may be forfeited.
• Each individual may operate only one account. Creating multiple accounts is strictly prohibited.

Password and Security

• Your login credentials (username and password) must be kept completely confidential.
• Sharing account information with any third party is prohibited.
• If you suspect unauthorized access, notify our support team immediately.
• It is recommended to change your password regularly for security purposes.

Identity Verification (KYC)

• mmcw may request documents for identity verification at any time.
• A copy of a national identity card, passport, or other government-issued ID may be required for verification.
• Additional documents may be requested for payment method verification.
• Withdrawals may be placed on hold if verification is not completed within the specified time.

Inactive Accounts

If there is no login or transaction for an extended period (12 consecutive months or more), the account may be marked as inactive. Contact the support team to learn about the policy applicable to inactive accounts.

Deposit Rules

• The minimum deposit amount is ৳300 (for each method).
• All deposits are processed in Bangladeshi Taka (BDT).
• For deposits, only use a payment account registered in your own name.
• Deposits made through a third party will be cancelled and the funds returned.
• Maximum transaction limits from banks or mobile banking may apply.

Withdrawal Rules

• The minimum withdrawal amount is ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals will be made to the same method used for the deposit.
• Large withdrawals may be placed on hold until KYC verification is complete.
• mmcw may request additional documents during withdrawal processing.

Welcome Bonus

• New members will receive a 120% bonus on their first deposit, up to ৳10,000.
• The wagering requirement for this bonus is 20x (you must wager 20 times the bonus amount).
• The welcome bonus can be claimed only once per user.
• A deposit must be made within the specified time limit to claim the bonus.

General Bonus Terms

• Bonus funds cannot be withdrawn directly — the wagering requirements must be met first.
• Each bonus offer has its own validity period; unused bonuses will be cancelled after expiry.
• Multiple bonuses cannot be active at the same time unless specifically stated.
• mmcw reserves the right to cancel bonuses and close accounts in cases of bonus abuse.
• VIP cashback and other rewards are governed by separate terms and conditions.

Game Rules

• Each game has its own rules, which can be found within the game interface.
• If a game result is voided due to a technical error, the bet will be refunded.
• If the internet connection is lost during a game round, the game will be completed according to the server log.
• In the event of a dispute over a game result, the server record will be considered final.

Betting Limits

• Minimum and maximum betting limits are set for each game.
• Separate limits on bet amounts may apply when using bonus funds.
• Any bet placed in violation of the limits will be considered void.

Special Sports Betting Rules

• In cricket, football, and other sports betting, match results depend on the announcement by the official governing body.
• If a match is cancelled or abandoned, the bet amount will be refunded.
• Live betting offers may change based on market conditions.
• If betting manipulation is suspected, the relevant bets will be kept under investigation.

Fraudulent Activities

• Operating an account using a false identity or someone else's identity.
• Creating multiple accounts for the purpose of bonus abuse.
• Using stolen or unauthorized payment methods.
• Hacking, manipulating, or using automated software on game software.

Financial Manipulation

• Using the platform for money laundering or processing illegal funds.
• Attempting to withdraw before meeting bonus requirements.
• Attempting fraud by filing chargebacks or payment disputes.

Platform Abuse

• Harassing, intimidating, or using inappropriate language toward other users.
• Deliberately exploiting technical vulnerabilities (bugs) in the platform for personal gain.
• Collaborative betting or syndicate betting that harms the platform.

Core Principles of Data Protection

• All transactions and personal information are protected by SSL encryption.
• Your information is not sold to any third party.
• Information may be provided to regulatory authorities where legally required.
• Details about cookies and analytics are described in the privacy policy.

User Rights

• You can request a copy of the information stored about you at any time.
• You have the right to request correction of incorrect information.
• In certain circumstances, you may request that your information be deleted.

Closure at User's Request

You can request to close your account at any time. Contact the support team and withdraw any available balance before the process is completed.

Closure or Suspension by mmcw

• In the event of any violation of these terms and conditions.
• In the event of fraudulent or suspicious activity.
• Under legal obligations or by direction of a regulatory authority.
• In cases of repeated rule violations, an account may be closed without prior warning.

Status of Funds After Closure

If an account is closed due to a rule violation, bonus funds and winnings earned from bonuses may be forfeited. However, legitimately deposited real funds will be returned after the relevant investigation is completed.

Platform Liability

• mmcw is not responsible for losses caused by technical issues, server outages, or internet connectivity problems.
• mmcw bears limited liability in the event of software errors from third-party game providers.
• mmcw is not liable if the service is disrupted due to unforeseen events (natural disasters, cyberattacks).

User's Own Responsibility

• Gaming decisions are entirely the user's own responsibility.
• mmcw is not obligated to compensate for financial losses.
• The user themselves must ensure they are playing willingly and of their own capacity.

Our Commitment

• We provide users with the ability to set deposit and betting limits.
• The self-exclusion facility is available to all users.
• Information and assistance regarding problem gambling is provided.
• Potential issues are identified through monitoring of account activity.

Self-Exclusion Policy

If a user takes a self-exclusion, the account will not be reactivated before the set period has ended. Self-exclusion periods generally start from 30 days, and a permanent exclusion option is also available. Contact us via 24/7 live chat for assistance with this.

Right to Amend Terms

mmcw reserves the right to amend these terms and conditions at any time without prior notice. For significant changes, users will be notified by email or platform notification where possible. Continued use of the platform after any amendment will be considered acceptance of the new terms.

Severability

If any part of these terms and conditions is found to be legally invalid or unenforceable, all remaining terms will remain fully in effect.

Language & Interpretation

These terms and conditions are published in Bengali. In the event of any language dispute, the Bengali version will be considered final.